Pacific Sogo Department Stores Co., Ltd. | Asia Responsible Enterprise Awards
 


Ensuring the Well-Being of Employees and Community to Create a Happy Workplace
守護員工與社區健康,打造幸福職場力


Pacific Sogo Department Stores Co., Ltd.



 
SOGO believes that employees’ are invaluable assets and enterprises must provide happy workplaces to ensure employees’ health and well-being are being looked after. The Company aims to be “The Best Enterprise in the Society and for the Society”.

INTRODUCTION

Since founded, the Company has set numerous records among departmental stores and has become the CSR benchmark in the retail industry. The Company believes that employees’ are invaluable assets and enterprises must provide happy workplaces to ensure employees’ health and well-being are being looked after. The Company aims to be “The Best Enterprise in the Society and for the Society”. Many enterprises primarily focuses on providing training for employees to improve their professional skills but the Company discovered that employees’ mental stress is closely related to their work performance. Therefore, the Company is committed in providing mental development training, guaranteeing well-being of employees’, creating safe workplaces and hiring professional instructors to design health management programmes. Furthermore, this project corresponds to United Nations’ Sustainable Development Goals (SDGs).

FRAMEWORK AND STRATEGY

The Company focuses on workplace safety, healthcare, mental development and employee benefits. With this framework, the Company ensures that the well-being of their employees and the community is being looked after. Moreover, through persistent and rigorous safety checks with in-depth employee training, the Company creates a safe and happy workplace for employees to better provide high-quality service. The Company has long promoted comprehensive workplace safety and the Company even held an “AED & CPR First Aid Training” that was participated by thousands of people. To add on to that, the Company received the Exercise Enterprise Certification Award by prioritising healthcare, in which they hired professional fitness instructors to design health management programmes and provide personal training. Not only that, the Company also arranges different courses on a quarterly basis to fulfill employees’ mental needs and as for employee benefits, the Company would have domestic and international trips to show gratitude to their employees.

ACHIEVEMENT AND IMPACT

The Company believes that a safe workplace is the foundation of business development and in 2019, the Company held 82 “AED & CPR First Aid Trainings” which was participated by over thousands, thus receiving the “Safe Location Certification”. To add on to that, the Company is the first retailer in Taiwan to provide on-site healthcare service while further benefiting the community by inviting residents to screen for four major cancers. The Company received numerous awards for their workplace safety, including the first among other departmental stores to receive the “Occupational Safety Award” for seven consecutive years, the only departmental store recommended by Taipei City Government to receive the national award of “Outstanding Occupational Safety and Health Entities” and the first to receive the “Exercise Enterprise Certification Award”.

FUTURE DIRECTION

Under the ongoing sustainability trend, the Company values the importance of professional empowerment training and career development. Moreover, employees and staff of partnering vendors have access to the healthcare services and the Company plans to cooperate with professional doctors, nutritionists, fitness instructors, and counseling psychologists to design personal health promotion plans according to each individual’s health examination results. The Company will continue to extend the healthcare project to local communities and disadvantaged groups while enhancing healthcare education to create healthy and energetic communities.
SOGO was established in 1987 and joined the Far Eastern Group in 2002. The Company actively develops digital marketing and omnichannel platform as its operational goals, hoping to meet the needs of customers to keep up with the rise of diversified retail malls, e-commerce and mobile consumption.