Digital Culture Transmission and Talent Development Program
Sinopac Holdings
Project Commitment to Sustainable Development Goals (SDGs)
INTRODUCTION
In this era of rapid financial technology development, innovation in financial services not only involves technological advancements and improved efficiency but also requires a company to have a comprehensive transformation that encompasses adjustments to organizational culture and the development of human capital.SinoPac has always leveraged internal and external resources to develop cutting-edge financial technology, research and develop applications that cater to the evolving demands of the financial services industry, and cultivate future talents in the field of financial technology. In doing so, the company aims to embody the values of the new generation while fulfilling its corporate social responsibility.
The company is committed to accelerating the process of digital transformation, focusing on customer-centricity and providing optimal digital financial services. In its future plans, the company is resolute in its ambition to increase the proportion of digital technology talents to over 11%, ensuring that SinoPac possesses both the quality and quantity of digital talents in the Fintech era.
FRAMEWORK AND STRATEGY
Since 2019, digital transformation has been a strategic priority for SinoPac. In 2022, it established four major strategies for the next three years: digitalization, cross-border initiatives, integration, and sustainability. The company has been actively investing in emerging technologies and nurturing digital talents in the digital field.To foster a digital culture and enhance employees’ digital DNA, internally, SinoPac has established the “Digital Steering Committee” to promote the adoption of a digital mindset and culture, develop business and technology blueprints, optimize processes, and improve operational efficiency. The company has standardized the digital proficiency of its employees, designed training programs tailored to different job roles, utilized various training methods and digital tools, and fostered a culture of autonomous learning across the organization.
Externally, SinoPac has been a pioneer in the recruitment of “AI Scientist Reserves”, attracting top technology talents. The company has also expanded collaborations with academia and industry, nurturing seeds of expertise in digital finance. It aims to provide foundational knowledge in digital finance to students and pave the way for future top technology talents.
ACHIEVEMENT AND IMPACT
Owing to the digital cultural transformation and talent transition, SinoPac has laid a solid foundation for overall performance growth. Since the launch of the SinoPac Digital Account “DAWHO” in 2019, the company has quickly emerged as one of the top three players in the market within a year. By integrating banking and security products, it offers consumers a brand-new digital experience.In terms of overall financial performance, SinoPac’s profit after tax in 2022 amounted to NTD15.864 billion, ranking it seventh among financial holding companies nationwide. Its annual EPS stood at NTD1.39, making it the highest among private banking and financial holding companies.
Regarding talent development, the percentage of digital technology professionals in the company’s major subsidiaries has increased from 9.2% in 2019 to 10.4% by the end of 2022. Moving forward, SinoPac aspires to achieve an overall ratio of digital technology professionals to total employees within the company of 11%.
FUTURE DIRECTION
In the future, SinoPac will not only continue to monitor and invest resources in the development of AI and emerging technologies but also deepen and strengthen initiatives such as “Building a Solid Infrastructure, Extending Application Scenarios, Developing Potential Technologies, and Recruiting/Training Key Digital Talents.” The company will accelerate digital transformation, actively implement emerging technology applications, incorporate advanced AI models for intelligent operations, and create excellent experiences while enhancing digital empowerment.Looking ahead, SinoPac will remain focused on the four major business strategies of digitalization, cross-border initiatives, integration, and sustainability. These strategies will guide its path as it strives to become the customers’ top choice and realize its corporate Vision of “Together, a better life.”
SinoPac Holdings (SinoPac) was established in 2002, consisting of subsidiaries
in various financial services including banking, securities, investment trusts,
leasing, and venture capital. The company is based in Taiwan and has
presences in China, Hong Kong, Macau, Vietnam, Thailand, Myanmar, Los
Angeles, and London.
