Mah Sing’s Investment in People
Mah Sing Group Berhad
Mah Sing understands the importance of building and maintaining good relationships with people, both internal and external stakeholders, as well as bringing out the best in them and for them
INTRODUCTIONAs a Company committed to developing its people and build talent, Mah Sing is comprehensively invested in learning and development. The Group believes that an effective workforce is essential to the success of an organization. Further to this, Mah Sing is also committed to ensuring at all our external stakeholders such as our customers and shareholders received the best value for their investment. Customers’ satisfaction is a priority to the Group.
FRAMEWORK AND STRATEGYMah Sing believes that Human Capital is the driving force of a successful company. Hence, the Group is genuinely committed in attracting talents, developing its people and retaining its people. Mah Sing participated in career fairs and work in close collaboration with both local and private universities/colleges on activities such as workshops, trainings, interactive sessions, site visits. Mah Sing’s pilot Youth Development Program is designed for top students from fields of Construction Management, Quantity Surveying & Architecture in collaboration with Tunku Abdul Rahman University College’s School of Technology.
Work life balance is important to create a sustainable and productive workforce which meets the needs of both the employees and the business. In line with this, Mah Sing (MS) Sports Club organised activities aiming to create a platform to inculcate and encourage competitive spirit and camaraderie among its employees. Additionally, Mah Sing sponsors employees to join community sporting events such as The Edge Rat Race and the Frost & Sullivan Run. The Company also aims to foster competitive spirit, teamwork and camaraderie through community sports as these values are essential to achieve greatness – be it on the track, at work or at home. Mah Sing also emphasizes on customer care as Mah Sing believes that customers’ feedback and satisfaction is important. Mah Sing’s MClub was specially created to provide additional benefits to house buyers where members can enjoy Buyer Repeat Purchase Discounts, Buyer Get Buyer Rewards, Birthday Surprises and many more exceptional benefits. As an added value, Mah Sing has also set up M Care to assist house buyers with consultation services include renovation and interior design consultations, relocation services, butler or concierge services for owner-occupied units, as well as leasing and sub-sale services. In line with its Vision & Mission, Mah Sing has taken proactive measures to roll-out structured and holistic programs under the Company’s flagship CSR platform – the Mah Sing Foundation.
ACHIEVEMENT AND IMPACTEvery year, during the Company’s annual dinner, Mah Sing is pleased to recognise the contributions of long serving employees. To date, Mah Sing is proud to say that the Company supports a diverse and inclusive workforce of over 700 employees, comprising of different gender, age group, nationality or ethnicity which provides opportunities for creative solutions and promotes productivity.
The Group continues to work on ever-improving designs, layouts and where possible, to incorporate environmental-friendly green features and innovations in its property development products. The Group has registered many of its development projects for green certification such as World Green Building Council which include Malaysia’s Green Building Index (GBI), Singapore’s Green Mark; or United States’ Leadership in Energy and Environmental Design (LEED); or Real Estate and Housing Developers’ Association Malaysia’s (“REHDA”) GreenRE. Mah Sing continues to reward its investors with stable and sustainable returns as evidenced by the Compounded Annual Growth Rate for both revenue and net profit of 25% over the last 5 financial years ended 31 December 2013. The Group is proud to receive the award from The Edge Malaysia – “Billion Ringgit Club (BRC) – Highest Profit Growth Company (Property & REIT sectors)” for its strong revenue and net profits growth. Return on equity has consistently been above 10% and dividend payout ratio has consistently been above its policy of minimum 40% since 2006. To date, Mah Sing has received over 100 domestic and international accolades.
FUTURE DIRECTIONAs a property developer, Mah Sing understands the importance of building and maintaining good relationships with people, both internal and external stakeholders, as well as bringing out the best in them and for them. The Company will continuously review the current initiatives and implement steps for improvement.
Mah Sing Group Berhad, incorporated since 1991 and listed on the Main Board of Bursa Malaysia, is one of Malaysia’s most diversified developer with 48 residential, commercial and industrial properties in Kuala Lumpur and Klang Valley, Penang, Johor and Sabah.