More than just an entrepreneur, Edwin Tan, Group Chief Executive Officer of Hatten Group, is a visionary industry leader. With a solid background in Property Investment and Management, Edwin foresaw the boom in Melaka’s tourism industry back in 2004, taking on an abandoned project in Melaka and turning it into the retail giant named Dataran Pahlawan Melaka Megamall. Having achieved success in project development and retail management, Edwin went one step further, boldly spearheading Hatten Group’s first venture into the city’s fledgling hospitality industry. His intuition paid off because in April 2012, Hatten Hotel Melaka, the Group’s first hotel development, opened its doors to an unprecedented influx of over 11 million visitors to the historical city of Melaka that year alone.
Today, the international award-winning Hatten Hotel is the largest hotel in Melaka with 704 deluxe suites, world-class amenities and 5-star service standards. It also features Alto Sky Lounge, the city’s first premier rooftop sky lounge. With this one outstanding project, Edwin has singlehandedly injected a new urban vibe into the heart of Melaka.
Armed with the success of Hatten Hotel, Edwin is already working on his next projects – Estadia by Hatten – a 200- room, Peranakan-inspired boutique hotel in Melaka, a ‘Teddie Bear’ themed luxury hotel also in Melaka and a premium hotel tower in Iskandar Johor. Edwin has also led the Group to sign an exclusive Management Agreement with international hotel chain, DoubleTree by Hilton. Forming a tower block in the 25-acre waterfront mixed development named Hatten City, this will be the second DoubleTree by Hilton hotel in the whole of Malaysia. By year 2020, a total of 6,000 hotel rooms will be built and managed under the Hatten Group Hospitality division.
With a proactive management style, keen analytical skills, and a meticulous eye for detail, Edwin’s visionary outlook continues to inspire all within the industry. A very hands-on leader with input in all aspects of strategic planning and operational management, he is technologically savvy, keeping abreast with the latest industry trends to better understand global movements that affect his businesses.
Growing up in Singapore, Edwin completed his tertiary education with a Bachelor of Science, Majoring in Finance, from the University of Dublin. He discovered his passion for the hospitality sector while working under property, management and investment corporation, Hatten Group and now, as Group CEO, he is involved in all aspects of the Group’s core businesses with a particular focus in the strategic planning and overall management of the Group’s growing hospitality development portfolio.
He believes in “keeping up-to-date with the changing times” as his personal as well as business motto, always staying one step ahead of the competition in terms of technology, design concepts and product quality. This has served to propel not only a successful career and track record in the hotel industry; it has contributed to Hatten Group’s prominence as a pioneer and industry leader in less than 6 years of its incorporation.
A hotelier with a heart, Edwin is also best known for his compassion and belief in giving back to society. He established Hatten Cares in 2009 as the Corporate Social Responsibility (CSR) pillar of the Group, organising monthly campaigns to encourage environmental, public health and social awareness with the aim to creating a more caring and conscious society. His humanitarian efforts are a motivating factor to all members of the Hatten Team who are inspired by a leader who is genuinely concerned for public as well as employee well-being.
As set out by Edwin himself, Hatten Group’s hospitality division adheres to the Mission statement “To exceed guest expectation with signature hospitality and to be the preferred hotel”. To do this, all members of his team are trained to the highest standards in order to maintain the company’s Vision of “…deliver(ing) a memorable guest experience by providing excellence in personal and quality service”.
Edwin has been at top of his game in ensuring that the Group’s Hospitality Division continues to establish its presence in this highly competitive industry. He shares that his future plans include expanding the Hatten Group hotel portfolio to 10 hotel chains within Malaysia by year 2020 (6,000 hotel rooms in Melaka; 2,000 rooms across other states in Malaysia).
According to Edwin, the best part of his job is in the conceptualisation of new ways to redefine the Group’s portfolio with new project ideas, concepts and designs while enriching the lives of the local society and corporate partners. He insists on “incorporating our business goals with a more CSR, community-based approach”, to create a more meaningful, holistic and sustainable objective in all of the Group’s proceedings.